Integrity, at every corner
others might cut.
Surface wrapping done properly is a craft — and like any trade, it has corners that can be quietly cut, each one worth money to whoever cuts it.
This page is our guarantee: integrity at every place a shortcut could hide.
And because a promise you can't check is worth nothing, every item below tells you exactly how to verify it — on us, or on anyone else you speak to.
The shortcuts we guarantee against.
1. Premium film on the invoice, cheap film on your surfaces
The shortcut: You're quoted — and invoiced — for a premium architectural film with all its guarantees. What actually goes on is a cheap unbranded alternative that looks similar on day one.
Why it happens: The film is a major share of the material cost. Swapping it can multiply the margin — and you won't know until it fades, lifts or scratches years early. Worse: the "guarantee" you paid for never existed, because manufacturer warranties only cover genuine, registered film.
Our guarantee: The film named on your quote is the film on your surface. The brand and range go in writing, we show you the boxes and roll labels on install day without being asked, and your invoice names the same film — because a manufacturer's warranty only exists for genuine film.
2. A "guarantee" that is only a word
The shortcut: A ten-year guarantee is promised in conversation, but it appears nowhere in writing — or it turns out to be the installer's own promise, not the manufacturer's warranty.
Why it happens: A verbal guarantee costs nothing to give and nothing to honour. If the company is gone in two years, so is your cover.
Our guarantee: Every guarantee we give is the manufacturer's published warranty, handed to you as a document, alongside our workmanship cover in writing. If it isn't on paper, we don't consider it given.
3. Skipping the preparation you can't see
The shortcut: Proper wrapping starts with surface prep — deep cleaning, degreasing, repairs, edge priming. It's slow, careful work. Skipping it is invisible on handover day.
Why it happens: Prep is a large share of honest labour time. Cut it and the job takes half as long — and the film starts lifting at edges and corners within months, long after payment.
Our guarantee: Preparation is itemised on our quote — cleaning, degreasing, repairs, edge priming — and we schedule the time it honestly takes. If our timeline is ever shorter than another quote's, it will be skill, never missing prep.
4. Wrapping the faces, abandoning the edges
The shortcut: Faces are wrapped beautifully; edges and returns are left raw, loosely trimmed, or "finished" where you won't look — because edges are the fiddly, skilled part.
Why it happens: Edges take a disproportionate share of skilled time. They're also exactly where moisture and wear get in — so the corner they cut is the corner your film lifts from.
Our guarantee: Edges, returns and cut-outs are finished to the same standard as the faces — that is where the craft lives. Look at our past work up close and photograph the edges; any wrap is beautiful from three metres. Ours are beautiful from three centimetres.
5. The quote that grows on install day
The shortcut: A temptingly low quote wins the job. On install day come the "unforeseen" extras — surfaces that "turned out" bigger, panels that "weren't included", prep that's "extra".
Why it happens: Once your kitchen is half-stripped you have no negotiating position. The low quote was never the price — it was bait.
Our guarantee: Your price comes after a real measure-up, in writing, itemised. If something genuinely unforeseen surfaces, the work pauses until you've agreed the extra — with a price, in writing. Your quoted price is a commitment, not bait.
6. Measuring games
The shortcut: A low per-square-metre rate is headlined, then the measured area quietly inflates — every edge, return and overlap double-counted until the total is anything but low.
Why it happens: You compare companies on the rate; they make their money on the area. The arithmetic is where the margin hides.
Our guarantee: Our quotes show the measurements behind every number, so you can compare totals for the same scope — an honest quote can show its working, and ours always does.
7. The vanishing deposit
The shortcut: A large upfront deposit is taken to "order material", then the schedule slips, communication thins, and the job — or the company — never quite materialises.
Why it happens: Your deposit is interest-free working capital for someone else's cash-flow problem. The longer they hold it, the more of it gets spent on other jobs.
Our guarantee: Our deposits are reasonable, properly invoiced, and tied to a confirmed installation date. The balance falls due on completion — after you've inspected the work, never before.
Hold us to
every line of it.
Ask us the brand in writing. Ask to see the roll labels. Ask for the manufacturer's warranty document, the itemised quote and the measurements behind it. We'd rather win the jobs of clients who check.